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Issue: Desktop single sign-on (SSO) with AD FS failsĭesktop SSO is the process that's used to obtain seamless sign-in to Office 365 resources through AD FS from a domain-joined computer that's inside a company network. In the Extranet and Intranet sections, select the Forms Authentication check box. In the Edit Global Authentication Policy dialog box, click the Primary tab. In the Primary Authentication section, click Edit next to Global Settings. In the AD FS snap-in, click Authentication Policies. In Server Manager on the AD FS 3.0 server, click Tools, and then click AD FS Management. #Troubles signing in on microsoft onenote on macbook windows#If you use AD FS in Windows Server 2012 R2 #Troubles signing in on microsoft onenote on macbook how to#If you use AD FS 2.0Įnable forms-based authentication by using the steps in AD FS 2.0: How to Change the Local Authentication Type. For example, if Windows Integrated Authentication is configured as the primary authentication method, it can remain configured this way. The currently configured authentication methods can remain unchanged. To do this, follow the appropriate steps for the version that you use. To resolve this issue, set up AD FS to use forms-based authentication as the secondary form of authentication. This prevents Windows clients that are running Office from logging in as required by the authentication process. In certain AD FS configurations, the administrator may not have forms-based authentication enabled on the AD FS server. User agent string: Mozilla/5.0 (Windows NT 6.3 WOW64) Relying party: Microsoft Office 365 Identity Platform Contact your administrator for more information. ![]() ![]() In this situation, users receive the following error message: An error occurredĪn error occurred. Users can't sign in if the Office 365 organization uses AD FS and forms-based authentication is turned off on the AD FS server. Contact your administrator" when you try to sign in to an Office 2016 or Office 2013 modern authentication app Office 2013 and Microsoft 365 Apps for enterprise modern authentication: Things to know before onboarding More information Issue: "An error occurred. The wiki page lists other known issues and workarounds. If you have an issue that's not listed in this article, go to the following Microsoft TechNet wiki page. To resolve this issue, contact your administrator and refer to this article.ĭesktop single sign-on (SSO) with AD FS fails Contact your administrator" message when you try to sign in to an Office 2016 or Office 2013 modern authentication app The following table lists known issues and recommended solutions. This article also contains resources for IT administrators to address reports about Active Directory Federation Services (AD FS) issues that are specific to Office for Windows platforms. This article contains information about how to troubleshoot problems that affect the ability to sign in to Microsoft Office 2016 apps and Microsoft Office 2013 apps that are enabled for modern authentication. For more information about this change, read this blog post. ![]() Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise.
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